Reference requests

ICA holds records for candidates who have taken any of our qualifications.

Please note: this service is specifically for verifying ICA qualifications. There is a charge (plus VAT where applicable) for each verification request.

Consent requirement

If you are a third-party requesting information on behalf of a candidate, you must provide a signed copy of our consent form to authorise the release of personal information.

You can download the reference request consent form here 

How to place an order

  1. Select your location using the drop-down menu below
  2. Click the 'Reference request' button
  3. The applicable fee (in your local currency) will be displayed
  4. Click 'Add to cart'
  5. You can continue shopping or go directly to your cart.

Checkout process

  • You will see a summary of your basket.
  • You must log in or register to proceed to checkout.
  • Once payment is made, you will receive an order reference number.

Next steps

We will contact you via the email address used for the booking. We will quote your order reference and request from you:

  • The signed consent form
  • Details of the verification required

Turnaround time

You should expect to receive the reference by email within five working days of payment confirmation and receipt of the signed consent form.

Need help?

If you have any questions, please contact us on +44(0)121 362 7657.