Synthetic identities: Do you really know your customer?

Identifying customers who are not what they seem

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Date

14 October 2026

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Time

09:30 - 10:30 (BST)

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Speakers

Pekka Dare, President, ICA (Moderator)

Speakers coming soon..

This webinar is brought to you in collaboration with our partners ID-Pal

Verifying a customer's identity is becoming increasingly challenging as synthetic identity fraud continues to evolve. By combining real and fabricated information, fraudsters can create entirely new identities that are increasingly difficult to detect, making it harder to verify customer identity and identify financial crime risks. 

As fraud techniques become more sophisticated, organisations face growing pressure to detect synthetic identities, strengthen customer due diligence and maintain effective controls without creating unnecessary friction for legitimate customers. 

Join our expert panel as they discuss: 

  • Why synthetic identity fraud is becoming more difficult to detect and the challenges it presents across customer onboarding and identity verification. 
  • Practical detection strategies, common red flags and effective approaches to identifying synthetic identities. 
  • How organisations are strengthening controls while balancing customer experience and effective risk management. 

This live webinar will explore the growing challenge of synthetic identity fraud and the practical steps organisations can take to respond with greater confidence. 

Register now