ICA Continuous Competence
Employees forget up to 80% of what they learn within 30 days. ICA Continuous Competence ensures your teams retain what they’ve learned, every day.
Beyond the training event: measurable competence that lasts
Most compliance training is measured at a single point in time. A course is completed, a box is ticked, and knowledge begins to fade almost immediately.
ICA Continuous Competence takes a fundamentally different approach. Using award-winning adaptive AI, we take your existing training content and create a bank of real-world, scenario-based questions that are drip-fed to your employees over time, building genuine lasting competence rather than a moment of compliance.
The result is a workforce that not only completes training but also demonstrably retains and applies it. And because the platform is ISO 27001-accredited and FedRAMP-compliant, your data is in safe hands. On average, ICA Continuous Competence improves knowledge retention from 54% to 89%.
Simple to implement. Intelligent by design.
ICA Continuous Competence works by transforming your training content into an ongoing, personalised learning experience, accessible on any device, at any time, and tailored to each individual’s pace, proficiency, and goals.
- Adaptive learning
- Content tailored to individual learning styles and knowledge levels
- Dynamic questions that adjust in real time to each employee’s pace and proficiency
- Personalised learning experiences
- A customised learning journey for every user, identifying strengths and pinpointing gaps
- Goal-oriented questions that align with each individual’s role and career objectives
- Real-time ongoing competence assessments
- Daily evaluation of understanding and skills across your teams
- Instant feedback that tracks progress and surfaces areas for improvement before they become risks
Drive organisational excellence
Empower your people with continuous learning that goes beyond training completion, building a genuine culture of expertise and integrity across your organisation.
Evidence competence every day
Move beyond snapshot assessments. Demonstrate to regulators and leadership that your teams don’t just complete training, they retain and apply it.
Increase your ROI on training
Combat knowledge fades, and you get significantly more value from your existing training investment. Knowledge retention improves from 54% to 89% on average.
Reduce refresher training costs
Maintaining continuous competence means less reliance on expensive, time-consuming refresher training, saving time and budget across your organisation.
Embed a genuine compliance culture
Support your teams in developing the right behaviours, not just the right answers. ICA Continuous Compliance drives lasting behavioural change at every level.
Visibility on your people risk
Identify knowledge gaps and potential risk areas across your teams in real time, enabling targeted interventions before issues escalate.
“This guarantees that all our people have learned what they’ve been trained. From a compliance perspective, I would find it very difficult to evidence where our knowledge and competency was without it.”
“This platform answered our challenge. How do we stay compliant whilst demonstrating continuity for our people in how they are supported. The AI is playing a crucial role in driving both these fronts globally across customer facing divisions and our support functions.”
See what ICA Continuous Competence could do for your organisation
Talk to our team about how to implement ICA Continuous Competence in your organisation.