ICA Specialist Certificate in Conduct Risk

Enrolment dates & fees

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Course details

Discover what good conduct looks like for your firm and what it looks like for customers
Explore conduct risk in the context of governance, risk and compliance (GRC) frameworks
Review examples of good conduct and how they contribute to good customer and market outcomes
Get to grips with conduct in practice including the UK Senior Managers and Certification Regime, MiFID II, GDPR, handling complaints and vulnerable customers

Download course brochure

You may also be interested in:

ICA Advanced Certificate in Practical Customer Due Diligence (CDD)

Become an ICA member

When you enrol onto this course you will join an international
community of over 30,000 members. Benefits include:

Access to the uniquely personalised ICA Learning Hub
Weekly webinars covering the latest industry
developments
Discounts on ICA events and further ICA courses

The fee for ICA membership will be added separately to your basket when you enrol online for this course.

What will I learn?

Course Syllabus Download

Development of the conduct agenda
Core components of conduct risk
What does good conduct look like for a firm?
Know your responsibilities and accountabilities
What does good conduct look like for customers?
Meeting the customer's objectives – the outcomes-focused approach
The importance of good market conduct
The impact of poor conduct
Understanding a conduct framework in practice – the Senior Managers & Certification Regime (UK)

Course format

Study in your own time and at your own pace
Course can be completed in as little as four weeks but you will have access for up to three months
Assessed by a one hour online multiple-choice exam
Your results are available immediately
Downloadable certificate to demonstrate your achievement

Is this course right for me?

Not sure if this course is right for you? Take this short quiz to find out

ICA Specialist Certificates are designed for anyone wanting focused yet accessible knowledge in specific areas of risk. They are suitable either for those working in the first and second lines of defence looking to certify existing specialist areas of knowledge, or for those looking to increase their professional agility by learning about new areas of risk.