ICA Specialist Certificate in Conduct Risk
Discover what good conduct looks like for your firm and your customers.
Course details
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Understand good conduct - uncover what good conduct looks like for your firm and what it looks like for customers
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Navigate risks - explore conduct risk in the context of governance, risk and compliance (GRC) frameworks
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Review examples – understand how good conduct can contribute to good customer and market outcomes
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Conduct in practice - get to grips the UK Senior Managers and Certification Regime, GDPR, handling complaints and vulnerable customers
Raise your professional profile by gaining a life-long qualification awarded in association with Alliance Manchester Business School, the University of Manchester.
ICA CPD Hours: 20
ICA Advanced Certificate in Practical Customer Due Diligence (CDD)
View course fee and enrol now
Applicable local taxes, membership fees and discounts will be added to your basket on checkout.
The course fees will increase on 1 July 2025 - enrol now to benefit from the existing price.
Course fees
If you are not an existing ICA Member, a fee for 12 months’ membership will be added to your basket on checkout. Currency is dependent on location and subject to local taxes:
|
Course fee |
ICA Membership fee |
|
GBP – 700 |
GBP – 135 |
|
EUR – 770 |
EUR – 150 |
|
USD – 900 |
USD - 175 |
Group booking discounts
Do you need more information?
- Review our comprehensive FAQs
- If you still need to get in touch, please contact us
Become an ICA member
When you enrol onto this course you will join an international
community of over 30,000 members. Benefits include:
- Access to the uniquely personalised ICA Learning Hub
- Weekly webinars covering the latest industry
developments - Discounts on ICA events and further ICA courses
The fee for ICA membership will be added separately to your basket when you enrol online for this course.
What will I learn?
- Development of the conduct agenda
- Core components of conduct risk
- What does good conduct look like for a firm?
- Know your responsibilities and accountabilities
- What does good conduct look like for customers?
- Meeting the customer's objectives – the outcomes-based approach
- The importance of good market conduct
- The impact of poor conduct
- Understanding a conduct framework in practice – the Senior Managers & Certification Regime (UK)
Course format
- Study in your own time and at your own pace
- Course can be completed in as little as four weeks but you will have access for up to two months
- Assessed by a one hour online multiple-choice exam that you can take at any point during your studies
- Your results are available immediately
- Downloadable certificate to demonstrate your achievement
Is this course right for me?
This ICA Specialist Certificate is suitable for New Entrants/Operations, Officers, Specialists, Analysts, Managers and Senior Leaders who work in compliance.
This course is ideal for learners who wish to certify existing knowledge or those looking to increase their professional agility by learning about conduct risk.
"Found the course content good with relevant links to additional reading helpful. Was good to be able to access content both on the learning hub but download chapters so I could revise on portable devices. "
"The course content was useful, informative and well structured. The approach of splitting it into unit sections, bite size chunks and having a summary video suited my learning style. "
"I was very happy with the course format"