ICA Specialist Certificate in Conduct Risk

Course level : ICA Specialist Certificates

The fees for this course will increase slightly on 1 July 2023. Enrol before this date to pay the current price.

Do you know what good conduct looks like for a firm and what it looks like for customers? Are you aware of the impacts of poor conduct? Equip yourself with the knowledge and skills to be able to answer these questions and more.

Discover conduct and conduct risk in the context of governance risk and compliance (GRC) frameworks
Review examples of good conduct and how they contribute to good customer and market outcomes
Get to grips with conduct in practice including the UK Senior Managers and Certification Regime, MiFID II, GDPR, handling complaints and vulnerable customers

ICA Specialist Certificates, awarded in association with Alliance Manchester Business School, the University of Manchester, will help you quickly gain actionable knowledge to boost your confidence and credibility.

Download brochure

Is this course right for me?

ICA Specialist Certificates are designed for anyone wanting focused yet accessible knowledge in specific areas of risk. They are suitable either for those working in the first and second lines of defence looking to certify existing specialist areas of knowledge, or for those looking to increase their professional agility by learning about new areas of risk.

To get the most from the course, a good understanding of written English is required.

Not sure if this course is right for you? Take this short quiz to find out

What will I learn?

Development of the conduct agenda
Core components of conduct risk
What does good conduct look like for a firm?
Know your responsibilities and accountabilities
What does good conduct look like for customers?
Meeting the customer's objectives ~ the outcomes-focused approach
The importance of good market conduct
Non-financial misconduct
Understanding a conduct framework in practice - the Senior Managers & Certification Regime (UK)

Course format

Study in your own time and at your own pace
Course can be completed in as little as 4 weeks but you will have access for up to 3 months
Assessed by a 1 hour online multiple-choice exam
Your results are available immediately
Downloadable certificate to demonstrate your achievement

Download course syllabus

We have full syllabi available for all of our qualifications. Click here to download a syllabus for this course.

Course fees

Course fees (subject to local taxes)


per currency depending on location
GBP	645
EUR	711
USD	840

Course fees stated exclude VAT or local tax, this will be added to your basket at the checkout if applicable.

These fees include a downloadable certificate which you are able to print. Should you require a hard copy posted, there is a fee of £50 plus VAT if applicable.

Discount for Low GDP countries

A 15% discount applies if you are based in one of the countries on this list The discount will be added automatically on the check out page.

Membership Fee: £110* (Associate Membership - you must be an ICA member for the duration of your studies)

*Payable unless you are already an ICA Member.

Exclusive Qualification Discount for ICA Professional and Fellow Members
All ICA Professional and Fellow members are entitled to discounted rates on subsequent qualifications they choose to enrol on:

Professional (MICA) - 10%
Fellow (FICA) – 15%

Simply enter your membership number on enrolment to gain your exclusive discounted rate.

Funding available for students in Singapore

This course is eligible for Financial Training Scheme (FTS) funding.

This scheme is only available for company-sponsored individuals.

*MAS will enhance course fee subsidies up to 70% for locals attending accredited or recognised courses.

*Grant Cap of S$500 per participant per programme

Find out more about funding eligibility and details here.

*Terms and conditions apply

What do our customers say?

“Everything is excellent”

Past student of ICA Specialist Certificate in Conduct Risk

“Quality content, this is my 4^th qualification with ICA”

Past student of ICA Specialist Certificate in Conduct Risk

“The interactive learning system is great, and I really appreciated the summary videos with Rod after each unit – this was helpful in my studying experience and preparation for the exam”

Past student of ICA Specialist Certificate in Conduct Risk