Customer risk methodologies: Are they driving the right outcomes?

Getting risk ratings right

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Date

2 September 2026

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Time

09:30 - 10:30 (BST)

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Speakers

Coming soon

Customer risk ratings influence some of the most important decisions made within a compliance programme. But how confident are you that the methodology behind those ratings is producing the right outcomes? 

Many organisations continue to face challenges with inconsistent ratings, outdated risk factors, poor data quality, and methodologies that struggle to keep pace with evolving risks. When this happens, the impact can extend far beyond onboarding, influencing transaction monitoring, investigations, enhanced due diligence, and other key controls. 

Join our expert panel as they discuss: 

  • Common weaknesses and blind spots that can undermine the effectiveness of customer risk methodologies. 
  • The relationship between customer risk ratings and downstream controls, including transaction monitoring, alert generation, ongoing monitoring, and investigations. 
  • Practical approaches to reviewing, validating, and refining methodologies to support more effective risk-based decision making. 

Whether you are developing a new framework or reviewing an existing approach, this live webinar will explore how firms can strengthen customer risk methodologies, reduce blind spots, and improve outcomes across the customer lifecycle. 

Register now