Protecting Customers’ Monies and Assets

Course level : Short courses

The fees for this course will increase slightly on 1 July 2023. Enrol before this date to pay the current price.

Recent high profile fraud cases and continued regulatory scrutiny have highlighted the importance of understanding the key principles of safeguarding customers’ monies and assets. The rules are complex and you need the right skills to apply them effectively.

This course covers this technical area in an accessible, easily understandable way.

By the end of the course, you will be able to:

  • Understand the key principles in managing customer monies and assets effectively
  • Discover why insolvency drives the need to protect customers
  • Learn why company and customer monies should be separated, as well as how and what to separate
  • Explain the basics for good organisational arrangements and understand the fundamentals of banking and custodian relationships
  • Describe the basics of registration and recording of legal titles and the importance of segregation and the role of diversification
  • Know the steps to take when reconciling accounts and understand how to protect monies and assets during transactions.


This practical, knowledge-based course is ideal for:

  • Anyone in a supervisory first-line role with responsibility for processes that handle client money including those at outsourced administrators  
  • Those in business control teams, compliance advisory and compliance monitoring staff with oversight of client money and custody operations 
  • Internal audit staff 
  • Managers and senior staff who want to be more familiar with their regulatory risks under SM&CR (or equivalent regimes), including the CASS oversight officer 


  • Self-paced online (you will have access to the course for 1 month) 
  • End of course quiz to test your understanding 
  • Downloadable certificate of completion 

We have full syllabi available for all of our qualifications. Click here to download this course outline.

per currency depending on location   
GBP  200
EUR  220
USD  260


Course fees stated exclude VAT or local tax, this will be added to your basket at the checkout if applicable.

Exclusive Qualification Discount for ICA Professional and Fellow Members
All ICA Professional and Fellow members are entitled to discounted rates on subsequent qualifications they choose to enrol on:

  • Professional (MICA) - 10%
  • Fellow (FICA) – 15%

Simply enter your membership number on enrolment to gain your exclusive discounted rate.

Group discounts are also available for 5 or more. Contact us at for more information.


Course dates and prices

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Fees are subject to local taxes where appropriate and will be shown on your checkout page.

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