Reference requests and proof of study

The ICA holds records for candidates who have taken any of our qualifications.

There is a charge of £50 (+VAT where applicable) for this service. Please select the correct currency below and click submit to be taken to the payment area. The details that you fill in there will be your own and the company paying the bill, they should not be the candidate details unless you are the candidate.

Please note that the ICA is only able to release information on qualifications and membership to persons authorised to request the information.

If you have completed an ICA qualification and require proof of your completion and grade.  Once you have made payment, please send an email with your request to Third parties requesting information on a candidate's behalf will need to provide a signed copy of our consent form to authorise the release of their personal information.

You can download the reference request consent form here.

Once you have made payment, please send an email to with our signed consent form and confirm your payment reference CBINV number (without this we will be unable to process your booking)

You should expect to receive the reference by email within 5 working days of the payment/receipt of signed consent form.

Please note that this service is specifically to verify qualifications. Requests to verify membership of the ICA should be emailed to