RBS has put over 200 members of staff through the programmes so far, with members of staff still participating in the public ICA programmes as part of the bank’s ongoing commitment to training.
Why did RBS contact us?
RBS needed to put in place a tiered education framework for the anti money laundering (AML) functions across the multiple divisions within the RBS Group. The framework had to take into consideration that some individuals had already completed ICA qualifications.
The education framework had to demonstrate career progression and be accredited with robust quality assurance processes built in.
What was the solution?
To enable RBS to meet its objectives successfully, we supplemented the content from ICA Advanced Certificate in Anti Money Laundering (intermediate level), ICA Diploma in AML (advanced level) and ICA Postgraduate Diploma in AML to include additional areas relevant to the various functions that members of staff were fulfilling for RBS. We re-organised the content so that it helped reflect the company’s internal training and used RBS’s case studies to reinforce key learning points.
In order to encourage RBS members of staff to participate in the programme, we undertook a series of presentations in London, Edinburgh, Belfast and Warsaw so that participants understood the programmes, what they would learn, how they would work in practice and how they fitted into other RBS initiatives. This approach helped kick-start the programme to launch in a very positive way and allayed any concerns that individuals had about studying and undertaking assessments.
What were the results?
We worked with subject matter experts within RBS to ensure the content was fit for purpose and reinforced prior RBS training.
We ran classroom-based sessions in the major centres and, for RBS members of staff not in those centres, we recorded events and webinars so that they were able to complete the programme on a distance learning basis.
RBS has put over 200 members of staff through the programmes so far, with members of staff still participating in the public ICA programmes as part of the bank’s ongoing commitment to training.
The primary objective was to train staff on a wider awareness level and the implications of their day-to-day role in mitigating these risks to the bank.
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