United Kingdom Office

Your Membership Team


Tom Perry

Senior Membership Manager

Tom recently joined the ICA team with a background in financial services and professional training, including experience of leading large teams in highly regulated environments. Tom is a graduate of the University of Liverpool and is responsible for overseeing the newly developed membership benefits package and relationships with partner associations and corporate account members across the globe.

Dorinda Gibbons

Membership Executive

Dorinda is responsible for the administration of ICA membership and the development of member benefits. Dorinda also manages the production of ICA’s quarterly journal (inCOMPLIANCE) and coordinates the ICA Annual Conference, Member’s Assembly and Award Ceremony. Dorinda has an NVQ (Level 3) in Customer Service and Business Administration.

Alan McMichael

Membership Executive

Alan recently joined ICA and is responsible for the administration of Memberships. Previously, Alan worked for 9 years in an accounts/credit control role and has extensive knowledge of management within a variety of industries and associated management qualifications. 

Sarah Culley

Membership Accounts Executive

Sarah previously worked within the Wilmington Group in the Accounts division. Her role includes helping with the coordination of examination & assignments, dealing with candidate queries and setting up the PostGraduate Diploma assessment.  

Rebecca Thompson

Membership Executive

Rebecca is responsible for the day to day administration of membership & associated tasks. She comes from an insurance background, with experience of broking & underwriting in both commercial & personal lines.

Your Qualifications Team


Phillip Bryant

Senior Assessment Manager

Phil joined ICA in 2016 and manages the team responsible for ICA’s qualifications and assessment. He has previously worked for UK examination boards managing high profile public examinations. In those roles he was responsible for regulatory compliance, strategic planning, organisational development, and operational delivery and improvement. 

Peter Sheffield

Qualifications Manager

Peter joined the ICA Assessment team in 2011 as an Assistant Exams Manager before becoming Qualification Manager in 2014. He brings with him several years previous assessment experience working for a UK examination board. Peter graduated from the University of Wolverhampton in 2004 with a BA (Hons) in Religious Studies.

Michaela Fantham

Senior Assessment Coordinator

Michaela previously worked in ICT as a Training Administrator, before starting in this position in January 2015. Her role involves coordinating the ICA examinations, both UK and worldwide, coordinating the marking of all examinations and issuing of results and certificates. She also handles any student queries that come into the ICA. Michaela has a NVQ (level 3) in Business Administration.

Laura Beasley

Assessment Coordinator

Laura joined ICA as an Assessment Coordinator, having previously worked for ICT as a Programme Coordinator. She has achieved the ICA Certificate in Anti-Money Laundering and the Certificate in Compliance, as well as NVQ (level 3) in Business Administration. 

Sarah Hackman

Assessment Coordinator

Sarah recently joined ICA having previously worked as a Programme Coordinator for ICT. Sarah graduated from Swansea University in 2011 with a BA (Hons) in Ancient and Medieval History.

Your Marketing and Events Team


Sophy Cox

Marketing Executive

Sophy works in the marketing department and implements all aspects of marketing mix within ICA. Sophy graduated from the University of Northampton in 2008 with a BA (Hons) in Advertising with Design and recently completed the CIM Diploma in Professional Marketing.

Pramila Maheshwari

Content Development Manager

Recently joined the ICA as Content Development Manager and is responsible for managing and creating content for the upcoming ICA CPD portal. Pramila has wide-ranging experience in different profiles within the overseas insurance industry. She has a Diploma in Business Management.

Your Management Team


Jo Lewis

Global Head of Operations

Jo has extensive experience of administration and office management and is responsible for the smooth running of the assessment and membership function of the ICA. Jo has a degree in Psychology and Sociology, a Diploma in Management and is currently studying for an MBA.

Sally Scutt

Strategic Advisor

Sally Scutt joined the ICA in 2015 as Strategic Advisor, focussing on regulatory matters and strengthening the association’s links with industry and key international bodies. Sally has more than 30 years' experience in international and private banking. Most recently she was Deputy Chief Executive of the British Bankers' Association and Managing Director of the International Banking Federation. She has been a member of a number of government committees in relation to financial crime matters and was Chairman of the Joint Money Laundering Steering Group (JMLSG) which manages and develops industry guidance on the implementation of AML and other crime related law and regulation.

David Jackman MA PGCE FRSA

Strategic Advisor

David is compliance Non-Executive Director of a number of financial services companies and has written and lectured widely on ‘good’ governance. He was co-opted as governance expert for the Commission for a Sustainable Olympics London 2012 and for 6 years produced an independent index (published in the FT) of FTSE 100 corporate governance.

As FSA Head of Ethics (and Education), was the first financial regulator to focus on corporate ethics, culture and maturity. He has translated his approach to sustainable development as Chair and primary author of the UK national standard and the international standard (ISO) for sustainable communities in 2016.

David set the education and competence standards framework for the entire UK financial services industry, a regime adopted by many other jurisdictions. This included being the first financial regulator to introduce standards specifically for operations functions. He has started a series of successful training organisations and co-founded a professional institute. And became the first CEO of the statutory government - industry standards council for financial services.

David has a double distinction in Education from Cambridge University and an MA from Oxford. He teaches Governance, Risk and Compliance at Diploma, Degree and Masters levels around the world, especially in Singapore.

Tori Price

Senior Project Research Officer

Tori previously worked at the ICA on the Assessment Team and after a 6 month trip to South America, has now re-joined as an Executive Assistant. She provides assistance to the Management Team. With an MA in Translation Studies, Tori speaks Spanish, French and Russian.

Dr David Jenkins-Handy

Quality Assurance Director

David completed a humanities degree at the University of Wolverhampton followed by an MPhil in European Modernisms and then a PhD in English Literature at the University of Birmingham. After some years lecturing at institutions in the West Midlands he took a new career path working for Ofqual (the UK regulator of qualifications). In 2010 David moved to the International Compliance Association as an Academic Advisor.

Bill Howarth

President

Bill is the President of ICA having been one of its original founders and the Chief Executive Officer of the ICA since 2001.

Bill is from a legal and academic background, having worked in universities and professional bodies around the world for most of his career.

Bill has taken on a new role as the Head of Risk and Compliance at Wilmington plc and is responsible for a number of global Compliance Information and Training businesses.

Bill has published extensively on legal and compliance matters and is a key speaker at international conferences on the “Professionalisation of the Compliance Function and Standards of Competency in Compliance, Anti Money Laundering and Financial Crime Prevention.”

Compliance Management System Audit Team


Gerneen Adlam

Audit and Certification Administrator

Gerneen previously worked in ICT as a Project Administrator, before starting in this position in August 2016. Her role involves collating data on clients in preparation for on-boarding and monitoring purposes. She also provides administrative support to the Certification Committee, Director and Manager. Gerneen has a BA (Hons) Degree in Media and Film Studies.

Mayya Konovalova

Content Development Manager

Having previously worked with the ICA as a Financial Services Research Officer, Mayya is now responsible for creating and managing content on the ICA CPD portal. With a professional background in the financial services, and tourism sector in Seychelles, Mayya is a graduate of the University of Birmingham and is currently studying towards her PhD in International Financial Centres with the University of Birmingham.

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