As Head of Education and Development at the ICA, I look after our Faculty team of 6 Course Directors and the ongoing delivery and development of ICA’s financial crime prevention and governance, risk & compliance courses. This also includes working closely with our R&D, Sales and Marketing teams to ensure the best customer experience we can and collaborating with R&D in particular on the build of B2B client programmes. I am a financial crime prevention practitioner at heart, having joined the ICA from Barclaycard where I was Head of Financial Crime Strategy and Control. Both are innovative, fast paced and growing businesses and even though I have nearly 20 years’ experience in the field of financial crime prevention I still find myself learning every day. Most of those 20 years have been spent in financial services for global banking names like Lloyds Banking Group and Barclays, always in financial crime prevention roles. My focus has been primarily European and North American jurisdictions. My career began in HMRC, where my first experience of the wonderful world of Financial Crime regulation was in identifying cases of tax evasion for prosecution under the then newly introduced UK Proceeds of Crime Act.