Written by Andrew Clarke on Monday January 19, 2015
A topic that is high on the agenda in our discussions around the future of banking. Are we actually seeing the ‘seismic shift’ that has been suggested?
Having attended the recent BBA Conference on Digital Banking I have been giving a lot of thought to the subject and reviewing what I see as the key points that came out during the day:
I would summarise the day as…businesses have to adapt to a digital world to survive; the banking industry is adapting as technology innovation accelerates, but established banks need to improve systems and reaction to change or they risk losing niche areas of banking to challengers from a more adaptable and versatile ideology.
And the quote of the day…’Treat Digital as a philosophy not a channel’.
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