Ruth Hutchinson

Ruth is Director of Product Design and, having established the use of learning design and Design Thinking approaches at ICA, now oversees the design & creation of ICA’s products including our courses and Member content. Ruth and her team put the learner at the heart of every product and aim to make every Member’s experience with the ICA as good as it can be.

Ruth is also an experienced financial crime prevention practitioner, having joined the ICA from Barclaycard where she was Head of Financial Crime Strategy and Control. Ruth uses her practitioner experience gained from 20 years in financial services, together with her skills and experience in product strategy, to create innovative and engaging ways for fellow practitioners to develop and hone their capabilities.

Holding a Masters in Psychology, she is energised about designing for human behaviour and developing processes and activities that stimulate our imaginations and trigger our curiosity.