Our qualifications help compliance professionals develop relevant knowledge and best practice for operating within the fields of governance, risk and compliance, financial crime prevention and anti money laundering (AML). Awarded in conjunction with the Alliance Manchester Business School, The University of Manchester, you can be assured that you are studying for a worthwhile qualification that is the benchmark of excellence.
Taking this approach added value to the training as the students felt that the trainer knew Lloyds, understood the challenges they faced and how these challenges could be overcome.
Why did Lloyds contact us?
When the Financial Conduct Authority Thematic Review on Trade Finance revealed that many firms could do far more to protect themselves from financial crime, Lloyds Banking Group decided to take action.
Recognising that enhanced training and education were fundamental to their plans, they got in touch with ICA, with the following objectives in mind:
To train staff and develop their knowledge and understanding on trade based money laundering
To provide evidence of learning
To have a training programme that was robust and went beyond the norm
What was the solution?
To help the company meet these objectives, we recommended that staff undertake the ICA Specialist Certificate in Trade Based Money Laundering.
We created a highly interactive and engaging learning experience, including a one-day workshop that explored the big picture of financial crime and what this meant to individuals in terms of prevention and mitigation. The workshop included group exercises, case studies videos and discussions.
We put together a ‘Train the Trainer’ programme for all trainers to share details of the way Lloyds Banking Group do business so they were credible and knowledgeable in front of Lloyds staff. Taking this approach added significant value to the training as students felt that the trainer knew Lloyds, understood the challenges they faced and how they could be overcome.
A dedicated learning management platform was especially built for Lloyds, helping to set the tone for the students, welcoming them to the course and letting them know the importance of training and their part to play in the ongoing fight against financial crime.
What were the results?
Lloyds Banking Group wanted the training to take place within a strict timeframe. This meant that any new content created was correct the first time, eliminating potential delays. All workshop material was deployed successfully to multiple venue locations and the project was completed on time and on budget with all key objectives met.
With over 250 staff trained, Lloyds achieved increased awareness amongst staff of the scale of financial crime facilitated through trade finance. Employees developed improved understanding of what they can do to mitigate that risk and why it is so important. The client observed that staff was approaching things differently as a consequence of their training and education experience.
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